Fill your organization with Entrepreneurs!

The major key to sustained success is connected innovation.  That is, continual innovations and improvements to products and practices based on research, feedback, and general connectedness with the serviced demographic.  Innovation is a key characteristic of the entrepreneur.  Every day, entrepreneurs start businesses, have success, and fail.  One of the main factors in this lack of sustainability is not their entrepreneurial spirit but their inability to translate that into an organization.  They either are completely unable to transition from small startup to larger organization or in that transition, lose what made them successful in the first place and allow inefficient, ineffective bureaucracy to infiltrate based on old assumptions of “the way to do it”.  The transition to growth is crucial for sustained success just as the connected innovation that generated the business idea in the first place.

So how do you maintain that power within an organization of 10, 50, 100, 1000, or even 10,000?  An effective organization will be made up of two types of people: Entrepreneurs and Intrapreneurs.  You’re likely familiar with entrepreneurs but what is an intrapreneur? The popular Wikipedia includes this entry:

Intrapreneurship is the act of behaving like an entrepreneur, except within a larger organization… In 1992, The American Heritage Dictionary acknowledged the popular use of a new word, intrapreneur, to mean “A person within a large corporation who takes direct responsibility for turning an idea into a profitable finished product through assertive risk-taking and innovation”. Intrapreneurship is now known as the practice of a corporate management style that integrates risk-taking and innovation approaches, as well as the reward and motivational techniques that are more traditionally thought of as being the province of entrepreneurship.

Entrepreneurs will be found at the head of the organization as owners, key executives, and department heads. Intrapreneurs will essentially make up the rest of the organization.  The key to success, therefore, is instilling the responsibility, trust, respect, and expectations of entrepreneurship throughout the organization and within each position.   Read the rest of this entry »

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The Scope of Innovation: a pivotal movement for survival and prosperity

As any regular reader will know, two of my most popular topics or themes are entrepreneurship and congruent with that, innovation.  Well, I want to share a theory of mine regarding innovation.  I don’t know if “theory” is the right word but it works for me.  It is a concept that I think a fair amount about.  It is the solution to many of our society’s and planet’s problems. And, guess what… it includes innovation!!

Common discussions in today’s society include efficiency, uses of limited resources, care of the environment, and related topics.  This are concerning and critical issues but one piece of the discussion that is often missing is the opportunities that lie ahead.  This includes innovation, technology, and more.  Many of the discussions are in a closed box as though we will never innovate or improve again and are left to find improved efficiency with what we have.  The result is always lackluster performance with incremental influence and essentially no solution to today’s issues.  Take examples such as cap & trade.  Scientific evidence suggests little, if any, measurable improvement by such enacted measures.  So why do we, as a society, interest ourselves in the wasted resources (in this case, increased economic costs), for little result? Again, the discussion and solution are discovered within the closed box and the supporting groups and individuals feel doing something is better than nothing, even without favorable result.  So what happens when we up top the box? Welcome to the key of societal development.

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Prepare to be unraveled! Handling life’s curve balls productively…

Well, It has been nearly a month since my last post and really since my last anything!  On January 24th, my son was born.  He is my first and came with a little something extra.  He is down syndrome and has a heart condition and an issue with his kidneys.  All of this has led to my checking out from routine and reality over the last month.  We spent some extra time in the NICU but he has now been home for a few weeks and is doing wonderful.  He is our blessing and I love it.

I tell you this to simply point out that sometimes life throws a curve ball and it can be tricky to catch.  My blog here is perfect evidence of me dropping the ball (not posting in a month! Come on Billy!!).  My routine was utterly destroyed by the new found responsibilities and extra hospital time.  My reading, studying, working, all have suffered.  Now, I absolutely do not regret the time spent with my son. However, my handle of the other stuff has been less than stellar.  This is an important principle of life productivity.  How we handle the curve ball may demonstrate personal power that will carry throughout our lives.  This does not mean the routine “changes for no one” but simply that we are flexible and still responsible.  Taking a break from the blog is not the issue, it has been the slow transition back into reality that has been my downfall.  This goes for other aspects of my own productivity.  Flexibility is essential for just such moments as long as we know when it is time to mount up and get back to business.  I have not let essentials, of course.  That being relationships with close friends, business associates, clients, and “urgent” matters.  I simply have slacked in the departments of personal education and dissemination of ideas.  What I didn’t realize is how critical a piece that area is in my general well being and personal productivity.  A sharp mind and innovative thinking are  foundational pieces of my makeup.  By slacking on those, other areas suffer.  Well, my friends, I have learned from my mistakes and am here to announce my return to reality and higher productivity.  So what are the key principles I have taken from the last month?

  • First, It IS okay to take time to focus on the most important things in your life.
  • Be flexible but know when to start back up.  Don’t let the “time off” turn into a hitch that holds you back.
  • Curve balls will come, know it, prepare for it, embrace it.
  • Routines can and will change permanently (especially with major changes like kids!)
  • Keep a sharp mind and take time for personal education even when you’re not “working”. Read, study, share ideas, its essential.
  • And of course, Kids are a blessing!! Especially mine… hehe

Have you ever experienced times like this?  If not, you’re a liar!! This is not my first either…  Share your thoughts on lessons learned, strategies, etc.


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The New DIY, Community Enterprise: “Atoms are the New Bits”

Well, Chris Anderson over at WIRED just published yet another article that is sure to get its fair share of praise.  I’m sure it will gain a following and eventually be another book, following up “Free” and “The Long Tail“, both of which essentially started as articles in the mag.  I will start by saying I’m a fan of Chris and his work.  Those two books are some of my favorite business-ish books. Well, on to the article.  This latest incarnation of thought is titled “The New Industrial Revolution” as it is emblazoned on the cover of the February 2010 issue, or “Atoms are the New Bits” as titled within (I don’t know what they want it called).  The line of thought in this piece can be seen not only in Chris’s previous works but many strains of it can be seen throughout WIRED over the past few years. One of the key points that I’d like to highlight regards community & open-source development.

As seen in both Free and The Long Tail, community and open-source are the future of industry, advancement, and entrepreneurship. Even large, blue chips are taking part to some degree.  Take Microsoft’s decisions to open beta-test its latest Windows and Office packages as an example.  Other companies are entirely based on these community participation models. This free or near-free participation and approach has been tested, and proven, with the web and the constant content generation found there. Now, as can be interpolated from the article title, the open-source and open availability of these digital bits is being translated into near-free atoms! Actual physical products and goods are the next step to prove the concept of opensource.  As we translate all the content, development, and innovation of the web into physical products, entrepreneurial opportunity will explode and prices, competition, and innovation will accelerate at levels unseen. Now, resistance will obviously occur, but pressing forward will yield tremendous return.  Threadless is one company that is a common example of this opensource bits-to-atoms process, and a good one at that.  They have demonstrated the win-win possibilities of the model in creating not only more unique, high-quality products but at reasonable prices with low-overhead, high profit business returns. This is only the beginning, of course, as Chris introduces us to much more complex possibilities than t-shirts.

Take Local Motors as an example that he mentions.  They have actually begun production on a car that was designed and voted on by a community, in fashion of Threadless’ t-shirts.  It will be built mostly using “after-market” parts and assembled individually as orders come in.  Interestingly, Local Motors follows a model described in another WIRED article found back in June here. Currently Local Motors is coming out as a niche company, giving little competition to the major car conglomerates but that will likely change as Local Motors develops or others come into the game.  This is only the beginning! Local’s design-to-market turn around is a distant dream to any detroit competition.  As Chris states:

the company says it can take a new vehicle from sketch to market in 18 months, about the time it takes Detroit to change the specs on some door trim.

Even better is the open availability of the design plans under creative commons license.  This allows components, add-ons, mods, and more to be created by anybody, unveiling countless other business possibilities. This is just one example of companies taking technology, community, and open-source to the world of physical products, to “atoms”.  Many other examples may not scale like Local Motors nor have the desire to do so.  The fact is many small entrepreneurial ventures, with today’s technology and tools, have the opportunity to compete with the behemoths or simply fill niches that are untouchable by them.  It is a beautiful thing to behold.  And we aren’t talking about the digital realm here.  This is manufacturing, production, products, this is atoms!  With simple tools such as 3D printers (for less than a grand), access to custom limited-run manufacturing at remarkably affordable prices (thanks again internet), and open community feedback, the opportunity pool is much deeper than it used to be!  Even nuclear power is being approached with this technique as I discussed here regarding yet another WIRED article.  Like I said, this theme can be seen throughout their articles over the last while.

So what does all this mean for the entrepreneur?  Well, if you haven’t picked it up already, its all about endless opportunity and open, community development of ideas!  With that in mind, what do you think? Any other great examples of similar business models in use?  Let me know!!

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Fixed-schedule lifestyle, a great principle of productivity

Entrepreneurs and new business owners have a tough time “changing channels”.  If you are one, you know exactly what I mean.  When we are at work, we work.  When at home, we relax…and work.  When at your kids baseball game, we cheer them on…and work (thanks you blasted smart phone!).  Now, the benefit to this often is seen in the ability to simply take time off whenever desired and still be able to finish up those contracts, or whatever.  This has been handy for me more than once.  The danger is, however, quite obvious.  If my wife said “lets go to California next week” (where she is from), we could do it.  I would, of course, likely take time to chat with clients and do some work.  With such short notice, there would inevitably be things that ought not be left or lack time to delegate.  This can be great, although worthless if I simply worked the entire time we were there!  Learning to manage the “channel surfing” of our attention is an invaluable skill and utter necessity, especially with other important attention grabbers such as family.  This brings us to a powerful principle of productivity, part of the meMethod… fixed-schedule lifestyles.

This principle was illustrated quite well in a blog post offered by Cal Newport here.  You may also learn more about him on his own blog here. The starting principles for fixed-schedule productivity are as follows: Read the rest of this entry »

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Steps to kick off the year right!

The new year is upon us!  Thousands of bloggers are discussing new year’s resolutions and its a great time to set up goals, renew efforts and get back into the swing of things.  Renewal is powerful and what a better time than following a long holiday vacation, the rejuvenation there from, and a new tax year.  Which brings me to my point today!  What are some areas to remember in business while making your resolutions and starting out in 2010?  Lets list them out:

  • Get organized! – possibly a more common goal is to get organized.  The opportunity to re-look at your systems and methods of tracking the stuff that needs to get done is one that should not be missed.  Look at the tools you use, the concepts and tenets you follow (i.e. GTD, 7 Habits, etc.) and the schedule (work, home, balance) you keep.  We will be unveiling a new system and tool to help with this over the next few months called Akomplish.  I’m excited for what it will do and the flexibility it will offer for you to live and work the way YOU want to.
  • re-address your tax planning – With 2009 said and done, it is a great time to look at how you do taxes, bookkeeping, and financial accountability and tracking.  It will be much easier to start now than shift gears mid-year and cause confusion and chaos for yourself and your accountants.  Look at the past year and see what expenses could have been written off but were lost in the minutiae of living.  I know, I know, accounting sucks and is no fun (unless you actually ARE an accountant, then it might be okay to you although you also may not like it!).  The advantages of doing it right the first time and from the beginning will pay off, no doubt about it.
  • 2009 in review – Take a look at what was done and not done in 2009.  What could you have done better?  What should you have done but didn’t? What bold moves do you wish you’d taken?  Well, lets do them this year!! How can this information and introspection be incorporated into your new year’s resolutions?
  • Life Balance – Well, you work too much or too little.  You probably don’t have any hobbies but “family” or something cliche like that.  By the way, family is not a ‘hobby’, although important to you.  What do you do with them?  What can you do to unwind and breakup the life of work?  Having hobbies will prove invaluable as stress mounts from other money-generating areas of life.  For myself, I find this solace in photography, painting, mountain biking, and the like.  In fact, my wife would contend that I have too many hobbies!  Either way, having a good way to be productive without ‘work’ or pay (this does NOT include watching TV or wasting time) is an important part of balance.  Now, maybe you are lucky enough to do what you love for a living! Yay, hooray! I don’t care… find another hobby as well.  That doesn’t mean you quit loving work but you don’t want work to burn you out of loving it anymore.  For that reason, find a hobby!  Now don’t neglect your family for this hobby, again we are discussing BALANCE.  Maybe share your hobby with them or find some other way to balance.

Well, there you go.  Four points to consider with your New Year’s resolutions!!  Any other major points that we all ought to consider?

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How to have a ’social’ mission in your business

Does your company or idea include a ’social mission’? Many entrepreneurs today, especially from the Gen Y, are bringing some social agenda with their venture to the marketplace.  The old notion that you work for 30 years, then begin doing charity work and pro bono services once you’ve “arrived” is dead.  Lifestyle entrepreneurship is here and thriving.  It is now time to look at work/life integration, not simply “balance”.  What do you love personally? Is that your business? if no, why not? Would it or could it integrate with your business?  These are some qpaperPeopleuestions we all ought to ask ourselves as entrepreneurs.  Do I want my business to have a social mission? Well, that is obviously up to each individual and/or team.  The key to recognize is that having a social mission carries additional benefit and not simply the value of the mission itself. In today’s more socially conscious marketplace, having an open social mission improves brand image, marketing, and loyalty. That is, if the mission is authentic and not fabricated for those purposes.

The modern consumer can smell inauthenticity from a few simple interactions with your organization. Fancy marketing hype and a good smile don’t get you quite as far as it used to.  Especially in economic downturns, people are more skeptical of corporate bull and sales hype.  If, however, your mission is authentic, you will reap the benefit.  This is the beauty of the modern economy.  We are rewarded for pursuing social agendas, allowing us to ‘have our cake and eat it to’!  It is no longer simply a drain on for-profit resources but a boon.  It is much more an investment than some ’sacrifice’ and that is great!  It allows us to continue on with the social mission as our business is bolstered by it, who doesn’t want that?

So the question is, what are some simply ways to develop your social mission? Here is a simple list of ideas to get started:

  • brainstorm causes, concerns, and areas of interest that you have personally.  It doesn’t have to be so cliche as ‘inoculate babies in Burma’ (although that is great if it authentically is a concern) but even hobbies can become great social causes.  For example, I am an avid mountain biker.  There are many concerns for trail preservation, natural forest maintenance and other related interests.  Maybe I should distribute bikes to children in Burma! Simply create a list of ideas and interests.
  • Identify interests that run congruent with or compliment your business.  What is your business? Do any of the above ideas coincide with your business in any way?
  • Identify a list of interesting charities and special-interest groups that compliment your own ideas and/or those of your business.  Do any groups do anything listed above? Are there other ideas gleaned from this new list of charities and non-profits?
  • Explore the ideas and concepts with your team to garner support and acceptance as well as to explore alternative perspectives to the new idea.
  • Develop the ‘dot org’ side of your business.  Start a website or blog and begin developing your social mission and agenda.  You may use the platform to focus and hone your purpose, deciding on the key areas your social mission will include.
  • Create a 6-month action plan to integrate and enact this new mission.  Be wary of any dangers and shifts in current company culture to ensure preservation or positive transformation of it.

This is a simple list to get you started. Many companies are becoming economic powerhouses will changing the world (at the same time!) and your organization can do it to.  You don’t need to wait until your “microsoft” is built to start a multi-billion dollar “Bill and Melinda Gates Foundation” of your own (which I think is totally awesome by the way, I just don’t have that pocket change laying around quite yet).  Your social mission can begin WITH your company, not after it…

What other ideas are out there to help entrepreneurs in their social mission?  What is your social mission?!

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Jason Fried goes against the grain, always interesting

Episode 4 of 37 Signals’ podcast is Jason Fried’s speech at BIG Omaha 2009.  As usual, he creates some friction with his viewpoints that often oppose the “trend & hype” of current venture buzz.  I like it!  I like the balance and alternative thinking that helps ground the entrepreneur.  Listen to it here.  and here is the quick and dirty summary from their site:

In this talk, Jason discusses what he’s learned at 37signals over the years. Topics covered: The idea that you should “fail early, fail often” is bogus. Plans are guesses. Interruption is the enemy of productivity. Sell your byproduct. Emulate chefs. Focus on what won’t change. If you want to do something, you’ve got to do it now.

Listen to it, I highly recommend it.  If you feel the need, let me know what you think of the key ideas, namely:

- “Fail early, fail often” debunked.

- Planning is a joke, just live in the moment!

- Don’t talk to each other, its an interruption.  Use tools instead.

- Sell byproducts.

etc…

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Who is my customer? That may be the wrong question!

Who is your customer?  A common question to ask but possibly the wrong question… according to Roy Williams in his latest Monday Morning Memo.  I would recommend subscribing to it as he brings great insights to get your week started right.  In the latest one (today), he discusses the possible misconception of marketers attempting to pinpoint the exact average or perfect customer.  He discusses the strength in proper wording of such introspective questions and the value that may be garnered by reworking them.  Roy gives a great quote regarding these issues from Dr. Neil Postman:

Dr. Neil Postman, the celebrated Chair of the Department of Culture and Communications at New York University, has this to say about it:  “We must keep in mind the story of the statistician who drowned while trying to wade across a river with an average depth of four feet. That is to say, in a culture that reveres statistics, we can never be sure what sort of nonsense will lodge in people’s heads… A question, even of the simplest kind, is not, and never can be unbiased. The structure of any question is as devoid of neutrality as its content. The form of a question may ease our way or pose obstacles. Or, when even slightly altered, it may generate antithetical answers, as in the case of the two priests who, being unsure if it was permissible to smoke and pray at the same time, wrote to the Pope for a definitive answer. One priest phrased the question ‘Is it permissible to smoke while praying?’ and was told it is not, since prayer should be the focus of one’s whole attention; the other priest asked if it is permissible to pray while smoking and was told that it is, since it is always permissible to pray.”

Roy concludes by discussing an alternative to the typical “who is your customer?” question: Why does my customer buy my product? What does it do for him or her? He states:

Create your marketing plan around the question, “Who is my customer?” and you’ll soon bump your head against a very low ceiling. The true profiles of “your customer” are like the characters in a Fellini movie; an unimaginable circus of people with conflicted personalities and unconscious buying motives.

Proponents of hyper-targeting are quick to say, “You’re using the shotgun approach. I believe in putting the customer in the crosshairs of a rifle.”

But we’re not hunting just one customer, are we? Hyper-targeters believe in fishing with a hook. But for best results, I suggest you find a net.

If you want to grow your business, don’t target age, sex, income or education. Target according to buying motives. The question isn’t, “Who is my customer?” but rather, “Why does my customer buy my product? What does it do for him or her?” The answers to these questions will tell you exactly what to write in your ads.

Congratulations. You found your net.

Thanks for the thought Roy… What do you think?  Is this strategy too unfocused?  or is it focused on the right areas?

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“The Netiquette of Twitter: Social Media Do’s and Don’ts” from EntrepreneurMag

Entrepreneur Mag for December includes an article here that helps put Twitter into perspective a bit more and gives “The netiquette of Twitter.”

From the Article:

The Netiquette of Twitter: Social Media Do’s and Don’ts


“Twitter is about reaching the right people at the right time,” says Becky McCray, a longtime Twitter user and advocate who operates her own cattle ranch and liquor store as well as a website, SmallBizSurvival.com., in Oklahoma’s Woods County. “But you have to think carefully about what messages you want to communicate.” Here are some recommendations for what to do–and what not to do–on Twitter.

Listen before speaking. “When you sign up and start reaching out to folks, listen to them before joining the conversation,” McCray says. “What are their customers talking about? Who are they listening to, and what can I learn from them? When you feel it’s time to tweet some messages, share things you find interesting–share things you wish other people would share.”

Don’t be boring. “Make sure your tweet is interesting to the reader–be unselfish, and be useful,” says Laura Fitton, co-author of the book Twitter for Dummies and founder of the Twitter application storefront oneforty.com. Short, direct messages work best, especially given Twitter’s 140-character limit. Talk about what your business is doing–e.g., new products, services or promotions, or anything else likely to pique the curiosity of your clientele.

Consider the source. “The beauty of Twitter is that tweets with value are almost instantly recognized,” says John Battelle, founder, chairman and CEO of Federated Media Publishing. “Does it come from somebody who’s been on Twitter for a month, or for a year? Someone with 10 followers, or 10,000 followers? Did that tweet get picked up and re-tweeted? You can tell a lot about the value of a tweet by those metrics.”

Update daily. Give your customers a reason to follow and return to your Twitter feed. Download a mobile client to your smartphone to facilitate regular updates while on the go–some of the most popular include Twitterific, TwitterBerry, PocketTweets and Twidroid.

Embrace Twitter applications. Don’t wait for followers to find you–identify and connect with local Twitter users via services such as Twitter Advanced Search, ChirpCity, Nearby Tweets and Tweepz. Other Twitter apps of value: SocialOomph (for scheduling tweets, tracking keywords and sending direct messages), CalTweet (for tagging, promoting and sharing upcoming business events) and Twitalyzer (for measuring the impact and influence of your tweets).

“Twitter is a tool that’s incredibly powerful,” McCray says. “What makes it powerful is the fact that it can be used in so many different ways.”

Well, there you have it straight from Entrepreneur. One day, we will all figure out Twitter and maybe, just maybe, Twitter will figure out itself!

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