“The Netiquette of Twitter: Social Media Do’s and Don’ts” from EntrepreneurMag
Posted by Billy on Dec 4, 2009 in Technology | 0 commentsEntrepreneur Mag for December includes an article here that helps put Twitter into perspective a bit more and gives “The netiquette of Twitter.”
From the Article:
“Twitter is about reaching the right people at the right time,” says Becky McCray, a longtime Twitter user and advocate who operates her own cattle ranch and liquor store as well as a website, SmallBizSurvival.com., in Oklahoma’s Woods County. “But you have to think carefully about what messages you want to communicate.” Here are some recommendations for what to do–and what not to do–on Twitter.
• Listen before speaking. “When you sign up and start reaching out to folks, listen to them before joining the conversation,” McCray says. “What are their customers talking about? Who are they listening to, and what can I learn from them? When you feel it’s time to tweet some messages, share things you find interesting–share things you wish other people would share.”
• Don’t be boring. “Make sure your tweet is interesting to the reader–be unselfish, and be useful,” says Laura Fitton, co-author of the book Twitter for Dummies and founder of the Twitter application storefront oneforty.com. Short, direct messages work best, especially given Twitter’s 140-character limit. Talk about what your business is doing–e.g., new products, services or promotions, or anything else likely to pique the curiosity of your clientele.
• Consider the source. “The beauty of Twitter is that tweets with value are almost instantly recognized,” says John Battelle, founder, chairman and CEO of Federated Media Publishing. “Does it come from somebody who’s been on Twitter for a month, or for a year? Someone with 10 followers, or 10,000 followers? Did that tweet get picked up and re-tweeted? You can tell a lot about the value of a tweet by those metrics.”
• Update daily. Give your customers a reason to follow and return to your Twitter feed. Download a mobile client to your smartphone to facilitate regular updates while on the go–some of the most popular include Twitterific, TwitterBerry, PocketTweets and Twidroid.
• Embrace Twitter applications. Don’t wait for followers to find you–identify and connect with local Twitter users via services such as Twitter Advanced Search, ChirpCity, Nearby Tweets and Tweepz. Other Twitter apps of value: SocialOomph (for scheduling tweets, tracking keywords and sending direct messages), CalTweet (for tagging, promoting and sharing upcoming business events) and Twitalyzer (for measuring the impact and influence of your tweets).
“Twitter is a tool that’s incredibly powerful,” McCray says. “What makes it powerful is the fact that it can be used in so many different ways.”
Well, there you have it straight from Entrepreneur. One day, we will all figure out Twitter and maybe, just maybe, Twitter will figure out itself!


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