Posts Tagged Social Enterprise

How to have a ‘social’ mission in your business

Does your company or idea include a ‘social mission’? Many entrepreneurs today, especially from the Gen Y, are bringing some social agenda with their venture to the marketplace.  The old notion that you work for 30 years, then begin doing charity work and pro bono services once you’ve “arrived” is dead.  Lifestyle entrepreneurship is here and thriving.  It is now time to look at work/life integration, not simply “balance”.  What do you love personally? Is that your business? if no, why not? Would it or could it integrate with your business?  These are some qpaperPeopleuestions we all ought to ask ourselves as entrepreneurs.  Do I want my business to have a social mission? Well, that is obviously up to each individual and/or team.  The key to recognize is that having a social mission carries additional benefit and not simply the value of the mission itself. In today’s more socially conscious marketplace, having an open social mission improves brand image, marketing, and loyalty. That is, if the mission is authentic and not fabricated for those purposes.

The modern consumer can smell inauthenticity from a few simple interactions with your organization. Fancy marketing hype and a good smile don’t get you quite as far as it used to.  Especially in economic downturns, people are more skeptical of corporate bull and sales hype.  If, however, your mission is authentic, you will reap the benefit.  This is the beauty of the modern economy.  We are rewarded for pursuing social agendas, allowing us to ‘have our cake and eat it to’!  It is no longer simply a drain on for-profit resources but a boon.  It is much more an investment than some ‘sacrifice’ and that is great!  It allows us to continue on with the social mission as our business is bolstered by it, who doesn’t want that?

So the question is, what are some simply ways to develop your social mission? Here is a simple list of ideas to get started:

  • brainstorm causes, concerns, and areas of interest that you have personally.  It doesn’t have to be so cliche as ‘inoculate babies in Burma’ (although that is great if it authentically is a concern) but even hobbies can become great social causes.  For example, I am an avid mountain biker.  There are many concerns for trail preservation, natural forest maintenance and other related interests.  Maybe I should distribute bikes to children in Burma! Simply create a list of ideas and interests.
  • Identify interests that run congruent with or compliment your business.  What is your business? Do any of the above ideas coincide with your business in any way?
  • Identify a list of interesting charities and special-interest groups that compliment your own ideas and/or those of your business.  Do any groups do anything listed above? Are there other ideas gleaned from this new list of charities and non-profits?
  • Explore the ideas and concepts with your team to garner support and acceptance as well as to explore alternative perspectives to the new idea.
  • Develop the ‘dot org’ side of your business.  Start a website or blog and begin developing your social mission and agenda.  You may use the platform to focus and hone your purpose, deciding on the key areas your social mission will include.
  • Create a 6-month action plan to integrate and enact this new mission.  Be wary of any dangers and shifts in current company culture to ensure preservation or positive transformation of it.

This is a simple list to get you started. Many companies are becoming economic powerhouses will changing the world (at the same time!) and your organization can do it to.  You don’t need to wait until your “microsoft” is built to start a multi-billion dollar “Bill and Melinda Gates Foundation” of your own (which I think is totally awesome by the way, I just don’t have that pocket change laying around quite yet).  Your social mission can begin WITH your company, not after it…

What other ideas are out there to help entrepreneurs in their social mission?  What is your social mission?!

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Empathy & principles of long-term success

Being empathetic seems like one of the most intuitive and obvious necessities in business (that is empathy with your customer).  Obviously this is not the case as books are being written to help businesses see this point.  I recently read “Wired to Care” by [author], which centers on the concept of empathy regarding your “end user.”  One of the biggest issues in business today is the focus on profits, particularly short-term profits. This is especially difficult with publicly traded companies as the reputation and stock price often lives and dies by quarterly results, thanks to a fickle, impatient, and often uneducated public response.  This creates corporate actions opting for short-term, short-lived results over long-term growth when it may require short-term “sacrifices” (how much of a sacrifice is it if the long term result is so much better!).  I really enjoyed the book and would recommend it to anyone looking to improve their “connection” with their client, which is about everyone.  I definitely buy into the philosophy that a customer-centered business is and/or will be the most successful (especially for the long-haul).  In fact, the Business Blueprint model is entirely centered in the “value exchange” with your customer and empathy is one of the keys to optimizing it. Empathy has many auxiliary benefits, not just improved products and services but brand loyalty, and customer retention.

cymbolsOne of my favorite examples given in the book was of a company called Zildjian which was founded 400 years ago (that’s right, 4 centuries!). You’ve gotta love an American company that is older than the U.S. of A! (it was founded in Constantinople by Avedis Zildjian, an Armenian Alchemist. Check them out …) The company has been officially recognized as the oldest continually family-owned biz in America.  Some of the companies current success as the worlds best cymbal maker is attributed to the fact that Armand Zildjian played drums himself and had very close friendship with many of the best drummers of the time.  This relationship with the drums allowed him to create a better, more innovative product that continues to lead the “pack” today in cymbal quality.  A company that old requires some open mindedness (obviously it was not founded on “drum” products) and empathy-driven innovations. The ability to adapt to the variations and evolution of customer demand is a large part of this empathy that innovators must embrace in order to create 400 year old successful companies.

How will your company get to age 400? What strategies and core values can you implement now that will drive long term success?

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Higher Purpose Entrepreneurs, for-profit, for-betterment of mankind

(photo from Boston Globe Article)

I am passionate about entrepreneurship and individual empowerment, it is no secret. Part of my personal mission is just that, to empower individuals for societal advancement through value-based entrepreneurship. I believe profit is an important indicator of impactful ideas and a resource for continued development. I have written on the “selfless-ness of entrepreneurship” here.

I recently came across an article here about a man with a similar vision who is doing some fantastic work in moving the vision forward. His name is Iqbal Z. Quadir, founder of the The Legatum Center for Development and Entrepreneurship at MIT. Quadir founded Grameenphone in Bangladesh, a company valued at $3 billion that brings telephone service and prosperity through employment to millions who have not had it until now. He teamed up with the Grameen Bank to bring about the company. Grameen Bank was founded by Muhammad Yunus, a Nobel Prize recipient. A large part of the profits going to Grameen Bank help fund the powerful micro-credit business it helped popularize that brings additional prosperity by giving opportunity and expecting responsible action with micro-loans (I’m a fan of Grameen as well…). The Legatum Center’s purpose follows suit, to bring technology and development to impoverished countries through for-profit ventures. There are powerful advantages to private action such as this:

MIT Economics Professor Bengt Holmstrom, a member of the Legatum Center executive committee, said there is merit in Quadir’s view that pouring more aid money into Third World governments will simply feed and empower politicians and fuel corruption. Holmstrom said the center’s “focus on entrepreneurship and self-help, and its bottom-up approach, are really distinguishing features.’’…

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The “Selfless-ness” of Entrepreneurship

man in glassesI have posted from time to time of inventions or ideas that I find interesting, new innovations, technologies, and more.  I often make the comment that it is entrepreneur-ism at work, or that I hope they make a bunch of money, etc.  Many may consider me a “greedy capitalist” at times for my hope of f0r-profit enterprising versus strictly altruistic giving of one’s talents.  My reasons, once pondered and understood, are often much more ‘giving’ than many may give credit to.

The free market plays important roles ethically and morally as well as economically and for advancement or progression.  It can be a gauge of one’s effectiveness, of one’s desirability.  As a dipstick, profit can be most valuable, telling you what society wants or doesn’t want, what a market needs or doesn’t need, and even simply your own inability or ability as an entrepreneur.  This is not necessarily a bad thing, simply an indicator, even to let you know you still have something to learn.  These indicators are not only valid in seeing viable financial success but actual desired assistance.  The marketplace need is a cry for help, a wanting for something better.  It may not always be so dramatic such as finally gaining back the two feet of floor space by going for a flat panel TV over your ancient tube set, but the cry still exists.  Oftentimes people decide there must be a trade between satisfying the cry for help and making money when, in reality, they work best when together.  Many treat the desire to make money as a desire to exploit, abuse, and hurt those around them when they are polar opposites.  If I am not satisfying the need, no one will be willing to pay money for it in the free market.  If people are paying for it freely, they must want it and it satisfies the cry.  One can align areas of passion and satisfaction with financial success.

This leads us to the next powerful point.  Read the rest of this entry »

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Innovative Solution to Drinking Water, from the Entrepreneur

I recently posted this video at billybush.net here but liked it enough, I figured I better share it here on Business|BB as well.  I’m a sucker for innovation, especially that of the “entrepreneurial” sort, which most innovation is…

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